Four Essential Skills for Workforce Development Professionals

Welcome to a complementary course from TAD Grants.  As a Workforce Professional, there are a handful of customer service skills that can make the difference between an average experience and one that leaves your customers feeling completely supported. Do you know what those skills are? Do you have them?

In this course, we’ll uncover four essential customer service skills and give you a few tips, food for thought, and resources for developing these skills.

This is a free self-paced online course – requires registration by clicking the register button below.