Masterclass on Career Development Techniques for Persons with Disabilities – Customer Service 101
This online course will teach professionals how to best apply high quality customer service strategies to quickly identify a customer’s needs; prioritize those needs based upon resource allocation; and handle customer requests with the utmost of care and professionalism.
Time: 35-45 Minutes Objectives:- Serving Customers
- Choosing the Right Attitude
- Identifying and Meeting Customer’s Needs
- Going Above and Beyond
- Serving the Difficult Customer
- 10 Tips to Wow a Customer
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Singapore Masterclass – Customer Service 101
$279.00
1 year of access