Instructions: A customer makes an appointment with you to find work. The individual needs assistance with housing and meals.
You will make 1 original post and respond to at least 1 classmate’s post.
1. To whom in your local area do you refer them for this assistance?
2. What techniques have you found especially helpful to use in an intake interview to discover barriers that a customer might be facing?
3. Describe 1-2 techniques you use that work well for you.
Instructors Tips:
- For your original post, create 1-2 paragraphs in response to the 3 questions above.
- For the 2nd post, create at least 1 paragraph in response to another classmate
- Feel free to respond to more than one classmate!
Remember that our learning group works in a full-value environment: We treat our colleagues with respect and professionalism. Our comments should reflect this culture.