Career Services to Multicultural Populations Forum – Cohort 1


Create an original post and describe the major groups of people with whom you work and the backgrounds from which they originate. Identify the key resources that you use with this group.  Then respond to one classmate’s post. You will make a total of two posts.

Remember that our learning group works in a full value environment: We treat our colleagues with respect and professionalism. Our comments should reflect this culture.

17 thoughts on “Career Services to Multicultural Populations Forum – Cohort 1”

  1. Cyndi Pohl says:

    I work with many groups of people, some who are dislocated from their jobs and receiving UI. Many in this group are well educated, some are not. Some have additional supportive household income, some do not. Other groups of people I work with are low income, disabled, homeless, or in transitional living temporarily. Older Adults also fall into my caseload occasionally. They all have a variety of backgrounds such as culture, race, and ethnicity.
    With all clients and after assessment of their basic needs, they may be referred to education exploration for re-training. Or, I refer them to housing services, Echo, and other community agencies as well as collaborate with partner agencies such as W2, DVR and FSET.

    1. Wendy Pryce says:

      Excellent Post Cyndi, You do a great job with the Adult and dislocated workers that come into the program.

    2. Casey Dobson says:

      Cyndi- you do a great job at looking at each participant as an individual and have this natural talent of being able to get your participants to open up to you. Once this happens, you do not disappoint in helping them work through their barriers. I am always amazed how far you (and the whole team) go to assist your clients.

  2. Cotina Dorsey says:

    The major group of people I work with is youth and adult. Most of them are low income and has barriers that are keeping them from becoming self sufficient. Some of the key resources I use with my clients is resources that will help with training so that they can gain skill that will help them obtain a stable income in a high demand area and also employment resources that can help them get employment right away and hopefully get on track to become self sufficient.

    1. Wendy Pryce says:

      I work with a wide range of groups in the areas of youth, adult, and dislocated workers.  It is my job to help all clients with employment skills, interview skills, resume building, and job searching.  Everyone I work with comes from a different background, different circumstances, and different stages in life.  If the resources I have do not fit the needs of my clients I research more to find something that will help or offer a little support.  Sometimes outside resources need to be used to help the client, so I refer them to a program that fits the support they need at that time.  The resources I use most often in my role include  Resume and Interview tips, question and answer handouts, workshops for soft skills, resume building sites, and work experience sites.

      1. Cyndi Pohl says:

        I like the research you do and the information that you provide for us Wendy! It helps to have your outside resources to help our participants.

      2. Jessica Wright says:

        Wendy you do a great job with all your research that you do, all the workshops you hold and all the ideas you bring to the table for the youth program. You are always keeping us up to date with locations of WEX’s, job postings, employer feedback and much more!

    2. Wendy Pryce says:

      Tina does an excellent job with the youth and the resources she gives them. I get a lot of clients for the Work Experience Opportunity from Tina.

    3. Cyndi Pohl says:

      Your resources and how you help your Youth and Adults is amazing Tina. You make it look so easy and your collaboration with Community Action has really helped too. You have good ideas and know right where to refer people.

    4. Samantha Larsen says:

      You have great resources to provide those and help participants overcome barriers in their way. Also appreciate how you have connects in various areas to help expand your resources beyond those within our office.

  3. Jessica Wright says:

    I work with a wide variety of clients that include youth, adults and dislocated workers. The majority of my clients are low income, and have numerous barriers to employment. Whether its not having the right education, transportation issues (not having a vehicle or a licenses), or they have not been employed in such a long time that they need interviewing skills, resume development and job seeking assistance. I have also worked closely with the prison population in Prairie du Chien which we assisted with funding for a welding boot-camp for participants which earned them a certification to utilize for employment once they were released. I currently work with probation & parole and the Grant County Drug Treatment Court Team. My current individuals with probation & parole along with drug treatment court do have significant amount of barriers to employment which can be a lot more stressful for clients wanting/needing to find employment. My main goals is to try to deplete as many of those barriers as possible and find my clients employment or the proper training to get them on track for the career that they want.

    1. Cyndi Pohl says:

      I’ve always admired your continued success Jessica in working with all three programs within your demographics and having the many barriers to your population of clients. The collaboration with the drug treatment court team sounds like a great idea and very useful.

    2. Dorian Esters says:

      Jessica, you hit the nail right on the head when you mentioned that your main goal is to try and deplete as many barriers as possible. Eliminating as many of these barriers before employment gives the individual that much more of a chance to retain employment.

  4. Samantha Larsen says:

    I work with the three main categories of Adult, Dislocated Worker and Youth – mainly focusing on Youth at this present time. A lot of those participants are considered low income, not self-sufficent, a parent/pregnant and have a HS but need additional training. I try to provide resources for schooling options, career services, and if those are more verused in those areas I will try and make a point of contact for the participant to help expand their network.

  5. Casey Dobson says:

    I like to think that I work with the general population at large. Anyone and everyone is eligible for WIOA services and we will serve anyone who is looking for assistance in reaching their employment goals. I realize that there are subcategories of the population we serve (and in general) but I worry how easily it is to move into an ‘us’ and ‘them’ mentality once we start putting people into boxes, so I always try and use people first language. With that being said- I understand the importance of fully recognizing someone’s background before being able to help them with their future. If there are systematic roadblocks infront of people we need to be aware of them so we can help them overcome those roadblocks.
    Some of the barriers we see our participants try and overcome is poverty, ageism in the workplace, skills gaps, low/no skills, homeless, runway, teen parenting, one family household, individuals that are justice involved, those that have been laid off from a job due to no fault of their own, people living in a low income neighborhoods, disabilities and the rest of the general population. We refer services based on each individual’s barriers and need and know that not everyone in that population will require the same thing.
    Our staff refers out to all of our partner agencies when the need arises- some of the agencies we work with are the local food banks, rent assistance programs, TANF programs, Youth Build Programs, Veteran Services, half way houses, drug court required programs, DVR, Wagner-Peyser programs, Food Share, Child Care Assistance, Aging Council and other local community based organizations.

    I think the main ‘resource’ that we use with each of our participants can be boiled down to staff training.

    1. Efren Cigarroa says:

      Casey Dobson, I agree with what you have indicated. I too worked with the general population at large when I was heavily involved as a WIOA case worker. What I like is the amount of resources available to the customers. Your role has many hats that you need to wear because you really do not know what type of customer you will have in front of you. Fully recognizing someone’s background is truly important to be successful with you clients. Keep up the great work.

  6. Efren Cigarroa says:

    My role as a Academy Program Coordinator includes working with a vast group of people. In my current cohort the majority of the customers are women who have been laid off thru no fault of there own. They have a family that they need to take care of job search to help support the household and they are looking for training to be update in current work skills. My goal is understand how I can help them accomplish as many of the barriers that they have. The major focus is to finish training. I visit with them weekly to see how the training is progressing. At the same time I bring employers to the classroom so they can see how the skills they are learning will work once they get in to the workforce. I look for employers that understand the limitations that the customers have so they will not be surprised when they interview an individual that has kids. I provide the customers with other agencies such as Guinn Healthcare and Ladder Alliance as a way to help customers if they need to speak with someone to have them get there thoughts in order. These agencies also provide additional avenues for possible job leads and prepare the customers with job search assistance. Working with these additional agencies helps the customers focus on what they need to do while at the same time preparing the customers to get in to the workforce.

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