Michigan Works! Association – Career Development Forum

Instructions:  A customer makes an appointment with you to find work. The individual needs assistance with housing and meals.

Answer these questions:

  1. To whom in your local area do you refer them for this assistance?
  2. What techniques have you found especially helpful to use in an intake interview to discover barriers that a customer might be facing? Describe 1-2 techniques you use that work well for you.

Make one original post and then respond to 1 team member’s post. You will make a total of two posts. For your original post, responds in a paragraph or two for the 2 questions. For your 2nd post, respond in several sentences.

Remember that our learning group works in a full value environment: We treat our colleagues with respect and professionalism. Our comments should reflect this culture.

3 thoughts on “Michigan Works! Association – Career Development Forum”

  1. smashrah says:

    I refer my clients if needed to CERA Wayne Metro, Capuchin Soup Kitchen, Forgotten Harvest, Oasis Transitional Housing and/or Open door Rescue Mission.
    Clients would tell the case manager about barriers they face such as transportation or childcare, I call them clear or seen barrier. There are some other barriers (I name them hidden barriers) such as English language, digital literacy or/and computer skills. I get to know other barriers through asking questions during the meeting as well as having the client take the CASA test. I also have some clients experience TWE ( Temporary Work Experience).

    1. hhawthorne says:

      My experiences vary vastly from this post and so I do not have a lot to relate to. However, our title funded money for the state and federal programs that we offer are based on criteria that are visible and non-visible. We look at the parents income to determine if our students can get free and or reduced meals. Our Academy provides free shirts for students and we require a strict dress code. This cuts down on the bullying and other behaviors that could result from economic differences.

  2. hhawthorne says:

    We haven’t referred our students to organizations such as one stops or other local community groups but we do partner with ACCESS, Job Corps (to fill our teachers), SNAP -ED’s Gleaners and Generation with Promise. Last year our boss (who has a long standing history of running and privatizing the PIC for Wayne county among other JTPA programs) asked a cohort of us to start a Workforce Development Center at the Academy and so we have been doing our best to make new partnerships and seek to bring in services that could help our families.
    I have never done a intake interview as all students are accepted into the Academy.

Leave a Reply